austin Ochiel
Tourism / Travel / Hospitality
Services provided
Attentive, reliable, and customer-oriented bartender with experience taking orders and interacting with customers in a high-volume and unpredictable restaurant environment. Confident and proficient team player with excellent problem solving, decision making, and communication skills.
Experience
Karel T Lounge
Head Bartender 2017 - 2023
- Lead team to implement change
- Administer purchasing and receiving procedures
- Analyse alcoholic beverage business
- Analyse service quality and customer
satisfaction - Conduct staff performance assessment
- Manage compliance with food and beverage hygiene policies and procedures
- Manage cost and quality controls
- Manage crisis
- Manage food and beverage operations
- Manage site/outlet and equipment maintenance
- Manage training
- Prepare and serve cocktails and mocktails
- Understand and master cocktail comp
Education
Kenya Certificate of Secondary Education
Onjiko High School
Diploma in Barista skills and Coffee roasting
Dormans School of Coffee
Diploma in professional bartending
Nairobi Bar School
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