About Anita Morara:
Hardworking and reliable IT Support Analyst focused on going above and beyond to support team and serve customers. Trained in hardware & software and offering top-notch IT abilities. Motivated to continue to learn and grow as an IT professional.
Experience
Experience:
Support Analyst Intern | The Standard Group PLC | Feb 2023 - July 2023
- Perform regular maintenance and updates of IT systems to ensure security and up-to-date functionality.
- Document incidents and requests in the ticketing system, assessing impact and applying priority categorization.
- Manage and resolve tickets within established Service Level Agreements (SLAs).
- Configure, monitor, and troubleshoot network issues.
- Analyze and resolve technical and application problems.
- Install and configure computer hardware, software, systems, networks, printers, and scanners.
- Actively participate in IT projects and initiatives.
Education
Education:
Bachelor of Business Information Technology | Jomo Kenyatta University of Agriculture and Technology | Sep 2019 - Dec 2022 Studied Business Information Technology with a focus on IT systems and management.
Training:
Computer Pride | Jan 2019 - Sep 2019
- Completed A+ certification for computer hardware and software skills.
- Acquired N+ certification for networking skills.
Secondary Education:
Buruburu Secondary School | 2015 - 2018 Attained Kenya Certificate of Secondary Education.
Primary Education:
Kiuini Preparatory School | 2007 - 2014 Achieved Kenya Certificate of Primary Education.
Professionals who compete with Anita
Professionals in the same Technology / Internet sector as Anita Morara
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Anita
Jobs near Nairobi, Nairobi Area
-
Business Development Officer
1 week ago
ICEA Lion Group Nairobi, Kenya Full timeAs one of the largest insurers and financial services companies in East Africa, we have decades of experience in helping discerning individuals protect and create their wealth · Job Summary · The role of the Business Development Officer (Partnerships Channel) is to support ICEA L ...
-
Cashier at
5 days ago
Valley Hospital Nairobi, Kenya Full timeValley Hospital is a premier health facility located in Nakuru, offering diverse services with a mission to provide quality yet affordable healthcare. · Qualifications: · Bachelor's degree in a business-related field or equivalent. · Minimum of two years of relevant experience in ...
-
Business Development Manager at
1 day ago
Space and Style Ltd Nairobi, Kenya Full timeSpace and Style Ltd is a Kenyan company that has been in operation since 2002, steadily growing to be at the forefront of supply of specialized building solutions. It is through the strength of our products that we have the potential to be market leaders in the building industry ...