beBee background
Home
>
Professionals
>
Customer Service / Support
>
Thika
Angela Wangechi

Angela Wangechi

Customer Support Extraordinaire

Services provided: Customer Success , Customer Support Representatives , Customer support , Other Customer Experience & Tech Support , Virtual Assistance , Personal / Virtual Assistance , Support - Virtual Assistant Services

Thika, Nairobi Area
KSh1,500 / hour
Approximate rate

Social


About Angela Wangechi:

My expertise, professionalism, and calmness make me an ideal hire. I am extremely passionate about high-quality service delivery; I’m a personable and bubbly person and would be honored to utilize my skills to contribute to growth, solve problems and drive success.

Experience

I am adaptable, allowing me to smoothly navigate and excel in evolving work environments. I am also highly resourceful, constantly discovering creative solutions to overcome challenges and accomplish objectives with maximum efficiency. I am highly motivated to exceed expectations and consistently deliver exceptional results. 

In my previous position, I helped resolve a recurring complaint by analyzing reports & identifying a major process bottleneck, which led to a 70% reduction in the number of tickets for this issue. I also maintained a customer retention rate of 40% above the company average. I was also tasked with processing payments as well as refunds when need be. I can decipher what issues need to be escalated or not. 

Education

Having studied communications at university definitely helps when it come to dealing with customer as well as clients, being able to assist them even when irate. Actively listening and being clear in succinct in message delivery is strong qualities i possess 

Professionals who compete with Angela

Professionals offering similar services to those of Angela Wangechi

Professionals in the same Customer Service / Support sector as Angela Wangechi

Professionales offering Customer Success services

Professionales offering Customer Support Representatives services

Professionales offering Customer support services

Professionales offering Other Customer Experience & Tech Support services

Professionales offering Virtual Assistance services

Professionales offering Personal / Virtual Assistance services

Professionales offering Support - Virtual Assistant Services services

Professionales offering Customer Success services

Professionales offering Customer Support Representatives services

Professionales offering Customer support services

Professionales offering Other Customer Experience & Tech Support services

Professionales offering Virtual Assistance services

Professionales offering Personal / Virtual Assistance services

Professionales offering Support - Virtual Assistant Services services

Professionals from different sectors near Thika, Nairobi Area

Other users who are called Angela

Jobs near Thika, Nairobi Area

  • beBee Professionals

    General sales

    1 month ago

    Direct apply

    beBee Professionals Nairobi, Kenya General Sales Freelance KSh30,000 - KSh40,000 per month

    A private international organization (NGO) in partnership with the government has created new vacancies for graduates and undergraduates within Nairobi. Our company deals with Worldwide Business Inven ...

  • Help Age International

    Finance Assistant at Help Age International

    Found in: beBee S2 KE - 2 days ago


    Help Age International Nairobi, Kenya Full time

    HelpAge International ) is the secretariat to the HelpAge Global Network, which brings together a wide range of organisations and individuals working to promote the rights and meet the needs of older ...


  • Aga Khan University Hospital Nairobi, Kenya Full time

    Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for c ...