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Angela Daniel

Angela Daniel

Administrative Consultant/Virtual Assistant
Westlands, Nairobi Area

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About me:

With over 9 years of experience working in customer support-related roles in various industries, I help e-commerce businesses and startup companies streamline their customer service operations. My goal is to provide timesaving, labor-saving, efficient, and effective virtual support. I specialize in Project Management and Admin Support. I focus on simplifying processes and improving business operations. I help every business run smoothly. 

Below are some of my core skills: * Strong English Skills (Spoken and Written) * Phone etiquette, Email handling * Attention to Detail * Time management * Project management * Effective communication * Dependability * Project Scheduling * Inbound sales/upselling * Order taking and order processing. * Microsoft Office Skills

Experience

  • Nov 2021 – To Date: Carrus Group – Executive Chauffer and Airport Transfer - Administrative Consultant - Reporting to the Managing Director 
  • Nov 2021 – To Date: Liquid Bubble Limited – Digital and Print Agency - Administrative Consultant - Reporting to the Managing Director
  • March 2019 – Sept 2021: Ahead Credit Limited – Micro-Finance - Personal Assistant to the Managing Director - Reporting to the Managing Director
  • Oct 2017 – Feb 2019: Timeless Dolphin Auctioneers – Auctioneers - Personal Assistant to the Managing Director - Reporting to the Managing Director
  • Feb 2015 – Sept 2017: Saham Assurance Company Kenya Limited – Insurance - Personal Assistant to the Managing Director - Reporting to the Managing Director
  • May 2011 - Jan 2015: Timwood Products Limited – industrial machinery - Administrative Assistant – Reporting to the Administrator

Education

  • September 2015 – December 2017 - Management University of Africa - Bachelor in Management and Leadership
  • January 2013 - July 2015 - African Institute of Research and Development - Diploma in Business Management
  • September 2012 - Certificate in Computer Studies 
  • 2006-2009 - East African Institute of Certified Studies - Certificate in Front Office Management and Administration $ Certificate in Public Relation.
  • 1997-2005 - Makueni Girls Secondary School - Kenya Certificate of Secondary Education

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