Andrew Mutisya

An IT Professional with years of experience who applies technical skills in supporting secure technology infrastructure at an organization with growing head count. A committed and self-driven individual with a strong passion for technology and technical problem solving maintaining high standards of delivery within set timelines

Head Of IT – 02/2020 to Date

Family Heritage Hospital LTD.,  

• HMIS Administration, Server maintenance and database backup as well as Monitoring of recovery tools and service uptime.
• Manage IT systems consisting of Windows environments across all departments
• Manage, upgrade and troubleshooting office networks, Google Apps, Self Service to enable the company's team to operate software and hardware smoothly
• Track record of learning new tools and systems, gaining enough depth to assist users and manage permissions.
• Website design and maintenance.
• Email Administration

IT Support Engineer – 01/2017 to 01/2020

The Karen Hospital., Karen

• Maintained and administered Information Technology systems for a 500+ person company 
• Provided on-site support to ensure continuity of computer system for all system users
• Installation of software and hardware products to keep all stations up to date with secure applications.
• Repair hardware, e.g., desk phones, desktop computers, laptops, and printers, as necessary.
• Troubleshooting of potential malware attacks, prevention, and quarantine.
• Liaising with service providers in case of service breakdowns.

• B.Sc.: - Software Engineering