Alice lisa

My personal skills include strong analytical and problem-solving skills with the ability to think 
strategically. They also include excellent time management, commercial awareness, organizational and 
multitasking skills.

My experience as a front office executive has provided me with valuable exposure to identify the needs 
and wants of customers in the respective field. 
I possess public speaking skills which is reflected in my communication and interpersonal skills with 
the ability to establish and maintain good working relationships with clients. I focus on building 
customer rapport and supporting the stated objective abilities. I have excellent writing skills through 
which I have computer proficiency skills in Microsoft: Excel, Word, Outlook and Power point. 

March 2013-nov.2013- ST. John’s Catholic Computer College Certificate in computer
2007-2010 : Kirembe Secondary School    Kenya Certificate Of  Secondy Education
1999-2006:  Kodiaga Primary School                          Kenya certificate of Primary Education

WORK EXPERIENCE:

2019 to 2021: Receptionist at City Point Group Of Hospitals;
Duties and responsibilities
Patients registration
Data entry into hospital system
Filing, claiming forms
NHIF card verification
NHIF claim inquires
Insurance card verification using smart machine
Pre-authorization, sending insurance
Record keeping 
Answering calls, talking, messaging.

2017-2019: Security supervisor at Bedrock Holdings Limited.
Duties and responsibilities:
Overseeing the day to day operations, ensuring work is done in a safe and timely manner.
Monitoring and overseeing work done.
Regularly updating clients.
Ensuring that the work complies with security regulations.

 2014-2015: Secretary at Glory Academy
         Duties and responsibilities:
Filing and record keeping
Implementing new procedures and administrative system
Logging and processing bills and expenses
Answering calls, talking, messaging and handling correspondence.