beBee background
Professionals
>
Nairobi
Alice Karuchi

Alice Karuchi

Customer service Specialist

Customer Service / Support

Nairobi, Nairobi Area

Social


About Alice Karuchi:

I am a passionate Customer Service Representative with an experience spanning 4+ years in both the Hospitality Industry and in Call Centre Companies.
I harness excellent communication, leadership and management skills and also possess high levels of emotional intelligence.

Experience

I have previously worked for Frontier Marketing as a merchandiser for Faraja Premium Tea for three months in 2018 April-August under a contract.

September 2018 I got a chance to work for Milan Lounge and Restaurant as a supervisor for two years, contract ended in November 2020.

June 2021 to August 2022 I worked for Call Center International as a team leader under an international airline called Spirit Airlines.

 

 

Education

I cleared my Primary School Education in 2013, at Upperhill Junior Academy. I then joined St’ Mary’s Highschool in 2014 to 2017.

Professionals in the same Customer Service / Support sector as Alice Karuchi

Professionals from different sectors near Nairobi, Nairobi Area

Other users who are called Alice

Jobs near Nairobi, Nairobi Area

  • The Cigna Group Nairobi

    You are responsible for client communication for designated account relationships and contracts. This includes responding to clients in a timely manner, providing complete and accurate information in one go. · Main Responsibilities · You are responsible for client communication f ...

  • Sales Specialist

    1 month ago

    Stitch Masters Limited Nairobi

    This is an on-site contract role for a Sales Specialist. The Sales Specialist will be responsible for engaging with clients and delivering tailored solutions in alignment with the company's offerings. · Strong Communication and Customer Service skills, · Proven experience in Sale ...

  • BURN Ruiru, Kiambu

    +BURN is looking for an exceptional, efficient Customer Service Agent to fill the role. · +Manage outbound and inbound phone calls · Achieve daily calls and verification target · Achieve AHT Targets, SLA Target, Call Abandoned targets, and CSAT Targets (Q.A Score) · +Excellent ve ...