About Alice Awinda :
Content creation and customer service are my passions. I have combined experience in these fields, where I have delivered exceptional results for various organizations.
As a communications officer, I developed and implemented communication strategies, produced engaging content for social media, and established a strong online presence for organizations such as Happy's Fresh Bakes and Crystalyn Media. I also have a degree in public relations from Daystar University, where I learned the fundamentals of advertising and applied communication.
As a customer service specialist, I handled over 200 technical and informational solar product inquiries daily through the company's call and messaging system, resulting in high customer satisfaction ratings and sales leads for RUH Solar. I also provided real-time customer support through the Citizen app, alerting 5000+ people in the US daily of notable and potentially dangerous events happening near them using location data. I have honed my skills in active listening, problem-solving, and conflict-resolution, as well as my technical expertise and communication skills.
I am a natural empath, who is adept at working both independently and as part of a team to provide efficient and effective solutions. My ultimate goal is to become a valuable mutual asset in a highly rewarding career, where I can use my skills and knowledge for organizational and personal growth.
Experience
Content creation and customer service are my passions. I have combined experience in these fields, where I have delivered exceptional results for various organizations.
As a communications officer, I developed and implemented communication strategies, produced engaging content for social media, and established a strong online presence for organizations such as Happy's Fresh Bakes and Crystalyn Media. I also have a degree in public relations from Daystar University, where I learned the fundamentals of advertising and applied communication.
As a customer service specialist, I handled over 200 technical and informational solar product inquiries daily through the company's call and messaging system, resulting in high customer satisfaction ratings and sales leads for RUH Solar. I also provided real-time customer support through the Citizen app, alerting 5000+ people in the US daily of notable and potentially dangerous events happening near them using location data. I have honed my skills in active listening, problem-solving, and conflict-resolution, as well as my technical expertise and communication skills.
I am a natural empath, who is adept at working both independently and as part of a team to provide efficient and effective solutions. My ultimate goal is to become a valuable mutual asset in a highly rewarding career, where I can use my skills and knowledge for organizational and personal growth.
Education
Bachelor of Arts in Public Relations
Professionals who compete with Alice
Professionals in the same Marketing / Advertising / Public Relations sector as Alice Awinda
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Alice
Jobs near Nairobi, Nairobi Area
-
Human Resources Director
1 week ago
Flexi-Personnel , Nairobi, Kenya , Full timeJob Purpose · The HRD will be responsible for developing and executing HR strategies that support the organization's objectives, foster a positive work culture, and enhance employee engagement and performance within the dynamic tourism industry. · Key Responsibilities: · HR Strat ...
-
Senior Human Resource Officer
1 week ago
Optiven Limited Nairobi, Kenya Full timeOptiven Limited is a real estate company. We are founded to provide value added plots for sale and offer real estate solution to the African community. As market leaders in this industry, we sell clean land with valid title deeds. With an extensive working experience, we ensure t ...
-
Online writers
3 months ago
Direct apply
A private international organization (NGO) in partnership with the government has created new vacancies for graduates and undergraduates within Nairobi. Our company deals with Worldwide Business Inventions. · We are looking for ambitious and goal- oriented individuals to be par ...