Services offered
I am seeking the position of Administration Assistant in your organization. My broad skills and extensive background will be of mutual benefit. I believe my credentials reflect my ability to interface effectively and efficiently with all levels of management, employees, clients, and vendors, and the distinct situations that involve them.
I am a motivated, self-starting, and goal-oriented person with proven abilities in helping the lives of customers and the entire team at large. Likewise, I am highly competent in the overall management of a professional office. I have flourished in my work in the areas of administration, business development, finance, project management, operations and tendering process, sales quotations and Pre-qualifications. Most importantly, I always bring personal integrity, honesty and strong work ethics in my profession.
Experience
Participating in tenders, RFQs and Quotations and ensuring that they are sent on time.
• Coordinate Engineers and prepare their work plan schedule on daily Basis.
• Interpreting survey done by the engineers, maintaining records of Job cards and delivery notes to and from clients
• Prepare technical offer including deviation / clarification / important notes, scope of supply & work, equipment specification & exclusions.
• Prepare commercial offer including price break down & optional prices as per the clients’ requirement along with payment terms & conditions, delivery schedule, domestic / foreign field service policy & other necessary like performance / equipment warranty, offer validity & confidentially agreement
• Managing of customer confidential information and preparing completion certificate for the project done.
• Processing orders, Invoices, and other requests and organizing workflow to meet customer timeframes by directing requests and unresolved issues to the relevant sales officers/managers
• Preparing and distributing customer activity reports and communicating and coordinating with internal departments on issues relating to customer care
• Providing feedback on the efficiency of the customer service process
Education
Diploma in Business Management July 2015 — June 2017 (Kenya Institute of Management)
Certificate in Business Administration January 2012 — Dec 2013 (Technical University of Kenya)
Computer Certificate January 2010 — August 2010 (Skylink Computer College)
Kenya Certificate of Secondary Education C. Feb 2006- November 2009 (Stanley Godia High)
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