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Adhiambo Ongonga

Adhiambo Ongonga

Am IT expert
Nairobi, Nairobi Area

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About Adhiambo Ongonga:

Am diploma graduate from mount Kenya university in Information Technology. Did my attachment at Safaricom PlC, Technology division , at service desk for one year.

The following are my achievements

       Good communication skills

  • Customer obsessed
  • Good listen skills 
  • Able to  handle escalation where it's needed and ensure feedback are provided 
  • Strong troubleshooting skills
  • Keeping users upto date
  • Ensure all aspects  of customers support
  •  

Experience

I did my internship at Safaricom for  one year 

My achievements

Achieved skills in teamwork

Skills in implementing customers needs 

Implementing major systems with zero downtime

Achieved skills in system such as Active directory

 

Education

Did my diploma in Information Technology,at mount Kenya university 

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