Adhiambo Ongonga
Home Services / Social Care
About Adhiambo Ongonga:
Am diploma graduate from mount Kenya university in Information Technology. Did my attachment at Safaricom PlC, Technology division , at service desk for one year.
The following are my achievements
Good communication skills
- Customer obsessed
- Good listen skills
- Able to handle escalation where it's needed and ensure feedback are provided
- Strong troubleshooting skills
- Keeping users upto date
- Ensure all aspects of customers support
Experience
I did my internship at Safaricom for one year
My achievements
Achieved skills in teamwork
Skills in implementing customers needs
Implementing major systems with zero downtime
Achieved skills in system such as Active directory
Education
Did my diploma in Information Technology,at mount Kenya university
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