Abigael Leteipa

I am a highly motivated and detail-oriented graduate with a Bachelor of Science in Operations Research from Jomo Kenyatta University of Agriculture and Technology (JKUAT). I possess strong analytical and problem-solving skills, with academic training in statistics, data analysis, linear programming, and operations management.

I bring two years of hands-on experience as an Administrative Assistant and Customer Support Officer in the travel industry, where I managed client bookings, handled communication, supported logistics, and maintained organized records. I also gained editorial and digital communication experience during a four-month publishing role, where I contributed to content development, editing, and proofreading.

With a solid foundation in analytical thinking and operational support, I am committed to helping teams function efficiently through organized systems, clear communication, and reliable service delivery.

I have over two years of experience providing administrative assistance and customer support, mainly in the travel and service industries. My responsibilities included managing client communication via email, phone, and WhatsApp, coordinating bookings and logistics, maintaining records, and supporting daily office operations. I also contributed to social media management and reporting.

Additionally, I worked as an Acting Editor and Web Designer in the publishing sector, where I developed strong content editing, proofreading, and digital communication skills. I also served as a Voter Registrar and Polling Clerk with the IEBC during Kenya’s 2022 General Elections, where I ensured data accuracy, voter support, and legal compliance under pressure.

I hold a Bachelor of Science in Operations Research from Jomo Kenyatta University of Agriculture and Technology (JKUAT), completed in December 2022. My coursework focused on mathematical modeling, data analysis, statistics, and decision science—skills I apply confidently in both analytical and operational roles. I have a strong aptitude for mathematics and problem-solving, and I’m especially passionate about working with data, figures, and systems optimization. I also hold a certificate in Computer Applications, with proficiency in Excel and other office tools essential for both technical and administrative work.